Category: Blog

Growth From Disagreement

Growth From Disagreement

There is a natural human tendency to avoid confrontation. It’s easier to communicate with people who agree with you than with those who challenge your viewpoints. However, there is a tremendous amount of growth...

Technology and Customer Service

Technology and Customer Service

“Things aren’t the way they were any more”, a lot of people feel this way about customer services these days. Their frustration is justified since technology is overtaking the customer care branch of several...

What NOT to Do When Running a Business

What NOT to Do When Running a Business

One of the most exciting experiences in life for a business owner is watching the company become increasingly successful with each passing day. However, it’s important to note that success will not materialize in...

How Leadership Can Combat Employee Burnout

How Leadership Can Combat Employee Burnout

Employee burnout has become something of a catchphrase in the business world, but many people are not sure of the phrase’s precise definition. It is a state of emotional stress in which employees exhibit...

Employee Feedback

Employee Feedback

In many companies, leadership does not take advantage of their greatest source of feedback – their employees. Feedback from employees can be an eye-opening wealth of knowledge. Not to mention, there are quite a...

Seeking and Retaining Talent

Seeking and Retaining Talent

Hiring quality talent takes time, effort, and money. Once all the effort is put into attracting quality talent, businesses absolutely must work diligently to retain it. Unfortunately, there are too many companies who ignore...